Tilda Publishing
A Note to Our Clients:
Fake reviews have recently targeted us. Please read our message about who we are,
our 25 years of work built on trust and recommendations, and our fundamental values.
[Read Our Statement]
Recently, a series of fake reviews appeared on our profile from people we’ve never worked with. We’ve reported these to Google for removal, but we want to take this opportunity to clarify who we are and how we actually work.
Masters – Building and Renovation Services has been in business for over 25 years, built entirely on repeat clients and personal recommendations. Until recently, we never focused on our digital presence — most of our work has come from word of mouth and long-term client relationships.
What these fake reviews describe has nothing to do with how we operate.
Our company values are:
  • Transparency and honesty at every stage of a project.
  • Partnership with our clients and their design teams.
  • Personal care for every home — we treat our clients’ spaces as our own.
  • Accountability and long-term support, even after completion.
All our projects are carried out under the appropriate JCT contract, supervised by architects or designers, and fully signed off by Building Control. We also maintain a 6-month retention period (2.5%) to ensure our clients’ peace of mind and quality assurance.
We’re proud of the reputation we’ve earned through hard work and integrity, and we’ll continue focusing on delivering excellent service to every client who trusts us with their home.
Thank you to everyone who has supported us over the years — your trust means the world to us.
The Masters Team
Building & Renovation with Integrity Since 2000

19 Faroe Road, W14 – Full Renovation, Mansard & Rear Extension

West Kensington
London, W14
Client: Repeat private client (previous project completed 10 years earlier at 147 Blythe Road)

Project Duration: 9 months (July 2024- March 2025, with a one-month Christmas and New Year break)

Collaborators: Client’s appointed architect and interior designer, with full delivery by Masters (general contracting, electrical, and mechanical)

Final Contract Value: £306,000 (excluding client-supplied items)

Project Overview: In 2024, our long-term client asked us to transform their newly purchased West Kensington property into a highly functional, comfortable, and beautiful home. This was our second major project together after a similar-scale renovation for them a decade earlier.
The project involved major structural works, a new roof, a rear extension, and a complete interior refurbishment — all while keeping the period character of the house.
Full renovation details, costs, and results →
Discover how we deliver complex renovations on time & budget.
Scope of Works:
Structural Alterations
  • Removed the existing inverted roof
  • Built a new mansard roof with two dormer windows at the rear and two Velux windows at the front
  • Installed new structural steelwork to create open-plan spaces
Extensions & External Works
  • Rear kitchen extension with skylights and full-width glazed doors to the garden
  • Rebuilt parapet walls and replaced the flat roof over the first-floor rear section
  • Upgraded insulation and weatherproofing throughout

New Downstairs Toilet
  • Created a cloakroom under the staircase with concealed services
  • Basement Waterproofing & Storage
  • Waterproofed the half-height basement
  • Converted into a dry equipment room with generous storage
  • Installed a hydraulic-assisted floor hatch finished in seamless timber flooring, hidden under the living room rug

Floor Replacement & Underfloor Heating
  • Entire ground floor removed and rebuilt
  • Rear section: removed old, thick, concrete slab that was filled with rubble from a previous poor-quality extension
  • Reinstated basement ventilation
  • New suspended timber floor with insulation, underfloor heating plates and pipes, finished with plywood and solid oak flooring

Acoustic Improvements
  • First floor and loft floors fitted with acoustic strips to each joist, acoustic insulation between joists, and specialist acoustic floorboards

Interior Works
  • Installation of client-supplied kitchen, sanitaryware, and finishes
  • Full electrical rewire, plumbing, and heating system upgrades
  • Fire protection: sprinkler system to open-plan ground floor
  • Plastering, decorating, and internal joinery
Client-Supplied Items: (The contract sum excluded)
  • New windows
  • Built-in furniture
  • Kitchen units and appliances
  • Sanitaryware and brassware
  • Flooring, tiles, carpets, and curtains
We coordinated the installation of these items as part of the build.

Financial Summary: The final contract value for our scope of works was £306,000.
This covered all structural, building, and services works, excluding the client-supplied finishes and fittings listed above.

ChallengesSequencing of Works
  • With the ground floor completely removed and the house at one point reduced to four walls with no floors or ceilings, sequencing trades became critical. We had to coordinate multiple trades in a tight, logical order to keep the build progressing without delays.
  • Access. Typical of a terraced London street, access was limited and required careful delivery planning and waste removal scheduling.
  • Temporary Works. Because everything inside was replaced, temporary supports and safety measures were essential until new floors and structural elements were in place.
  • Structural Integration. Building the new open-plan ground floor meant incorporating a sprinkler system to meet fire safety regulations, alongside the other structural works.
Results: The finished home is bright, comfortable, and perfectly adapted to the client’s needs:
  • The mansard created a spacious new loft level
  • The kitchen extension forms a generous family space opening to the garden
  • The under-stair WC and hidden basement hatch add discreet functionality
  • Acoustic upgrades and insulation make the house quieter and more energy-efficient

Why This Project Stands Out?
  • A complex, high-spec renovation delivered in nine months
  • Repeat commission from a valued client — reflecting trust and consistent quality.
  • Effective planning and sequencing to manage a complete internal rebuild in a confined London terrace
If you are planning a full house renovation, extension, or complex structural works in London, we can provide the same clear pricing, careful planning, and high-quality finish from start to completion.
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