Tilda Publishing

Privacy Policy

Effective Date: 01.01.2025
1. Introduction
MASTERS ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal data you provide when using our website: https://buildwithmasters.co.uk/ (the "Website").
By submitting your personal information via our contact form, you consent to collecting, using, and processing your data as described in this policy.

2. Information We Collect
When you submit an enquiry through our website, we may collect the following personal data:
  • Name – to address you properly.
  • Phone Number – to contact you regarding your enquiry.
  • Email Address – to respond to your query and send relevant communications.
  • Reason for Contacting Us – to understand your enquiry and provide relevant assistance.
We do not collect or process any special category data (e.g., health, financial, or sensitive information).

3. How We Use Your Information
We use the personal data collected through our contact form for the following purposes:
  • To respond to your enquiries and provide relevant information about our services.
  • To communicate with you regarding your request and any follow-up discussions.
  • To improve our website, customer service, and business operations.
  • To comply with any legal obligations.
We do not use your personal data for marketing purposes without your explicit consent.

4. Legal Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we rely on the following legal bases for processing your data:
  • Legitimate Interests: To respond to enquiries and provide the requested information.
  • Consent: When you voluntarily submit your details via the contact form.

5. Data Sharing and Third Parties
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
  • Service Providers – trusted partners who assist us in responding to enquiries (e.g., email hosting or IT support).
  • Legal Authorities – if required by law or to protect our legal rights.
All third parties with whom we share data are bound by confidentiality and data protection obligations in compliance with UK GDPR.

6. Data Storage and Retention
We securely store your personal data and retain it for no longer than necessary to fulfil the purposes outlined in this Privacy Policy. Typically, we retain contact form submissions for [insert duration, e.g., 6 or 12 months], after which they are securely deleted.

7. Your Rights Under UK GDPR
You have the following data protection rights:
  • Right to Access – Request a copy of the personal data we hold about you.
  • Right to Rectification – Request corrections to inaccurate or incomplete data.
  • Right to Erasure ("Right to Be Forgotten") – Request the deletion of your data where applicable.
  • Right to Restrict Processing – Request that we limit how we use your data.
  • Right to Object – Object to processing based on legitimate interests.
  • Right to Data Portability – Request a copy of your data in a structured, commonly used format.
  • Right to Withdraw Consent – If processing is based on consent, you can withdraw it anytime.
To exercise any of these rights, please contact us at buildwithmasters@gmail.com.

8. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no online transmission is 100% secure, and we encourage you to take precautions when sharing personal information.

9. Cookies and Tracking Technologies
Our website does not currently use cookies for tracking personal data. However, if this changes, we will update our policy accordingly.

10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be posted on this page with a revised "Effective Date."

11. Contact Information
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
MASTERS
69 Blenheim Gardens
Wallington
Surrey
SM6 9PW
buildwithmasters@gmail.com
+447973711717
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