Tilda Publishing
A Note to Our Clients:
Fake reviews have recently targeted us. Please read our message about who we are,
our 25 years of work built on trust and recommendations, and our fundamental values.
→ [Read Our Statement]
our 25 years of work built on trust and recommendations, and our fundamental values.
→ [Read Our Statement]
Recently, a series of fake reviews appeared on our profile from people we’ve never worked with. We’ve reported these to Google for removal, but we want to take this opportunity to clarify who we are and how we actually work.
Masters – Building and Renovation Services has been in business for over 25 years, built entirely on repeat clients and personal recommendations. Until recently, we never focused on our digital presence — most of our work has come from word of mouth and long-term client relationships.
What these fake reviews describe has nothing to do with how we operate.
Our company values are:
We’re proud of the reputation we’ve earned through hard work and integrity, and we’ll continue focusing on delivering excellent service to every client who trusts us with their home.
Thank you to everyone who has supported us over the years — your trust means the world to us.
— The Masters Team
Building & Renovation with Integrity Since 2000
Masters – Building and Renovation Services has been in business for over 25 years, built entirely on repeat clients and personal recommendations. Until recently, we never focused on our digital presence — most of our work has come from word of mouth and long-term client relationships.
What these fake reviews describe has nothing to do with how we operate.
Our company values are:
- Transparency and honesty at every stage of a project.
- Partnership with our clients and their design teams.
- Personal care for every home — we treat our clients’ spaces as our own.
- Accountability and long-term support, even after completion.
We’re proud of the reputation we’ve earned through hard work and integrity, and we’ll continue focusing on delivering excellent service to every client who trusts us with their home.
Thank you to everyone who has supported us over the years — your trust means the world to us.
— The Masters Team
Building & Renovation with Integrity Since 2000
Ready to revitalise your living space? Masters offers complete home renovation services designed to modernise, expand, and elevate your property from concept to completion. With over 25 years of experience, our seasoned team provides expert guidance and exceptional craftsmanship across Greater London and Surrey, making us the go-to choice for homeowners and commercial enterprises seeking reliable, high-quality transformations they can trust.
What Our Property Renovation Service Includes?
We are often invited to tender by homeowners or their designers.
Once we receive your architectural plans and tender documents, we review everything in detail. We arrange a site visit with you or your representative, carry out a full photo and measurement survey, and clarify any open questions. This early collaboration sets the tone for a well-planned, smooth renovation project.
Once we receive your architectural plans and tender documents, we review everything in detail. We arrange a site visit with you or your representative, carry out a full photo and measurement survey, and clarify any open questions. This early collaboration sets the tone for a well-planned, smooth renovation project.
You’ll receive a complete tender proposal package.
This includes a detailed cost estimate (with breakdowns of labour, materials, and services), a draft project schedule, method statements, risk assessments, and proof of insurance. We ensure that everything is clear and documented upfront, so you can make confident decisions with full financial transparency.
This includes a detailed cost estimate (with breakdowns of labour, materials, and services), a draft project schedule, method statements, risk assessments, and proof of insurance. We ensure that everything is clear and documented upfront, so you can make confident decisions with full financial transparency.
Once confirmed, we move quickly and professionally.
We sign the contract, request the deposit, and begin procurement of essential materials, fittings, and equipment. Site set-up is carefully planned and executed so we can start works without delay. Our renovation projects are organised, tidy, and respectful of your property from day one.
We sign the contract, request the deposit, and begin procurement of essential materials, fittings, and equipment. Site set-up is carefully planned and executed so we can start works without delay. Our renovation projects are organised, tidy, and respectful of your property from day one.
We work closely with clients, architects, and engineers.
Our team keeps everyone informed, without overwhelming you with unnecessary updates. We request design decisions and approvals in good time, helping you avoid delays and manage costs. If variations arise, we assess them promptly and transparently — so you're always in control.
Our team keeps everyone informed, without overwhelming you with unnecessary updates. We request design decisions and approvals in good time, helping you avoid delays and manage costs. If variations arise, we assess them promptly and transparently — so you're always in control.
On large projects, we invoice monthly based on valuations.
We submit photo reports and valuation documents for approval by the client, architect, or contract administrator. Once certified, payment is due within 7 working days. We manage supply and delivery of all key items but are happy for clients to provide specific finishes or fixtures if preferred. We also adapt our approach for clients living in the property, though this may affect cost and logistics.
We submit photo reports and valuation documents for approval by the client, architect, or contract administrator. Once certified, payment is due within 7 working days. We manage supply and delivery of all key items but are happy for clients to provide specific finishes or fixtures if preferred. We also adapt our approach for clients living in the property, though this may affect cost and logistics.
We never leave a project unfinished — and never change our number.
After completion, we provide a project handover file with manuals, warranties, and if requested, as-built drawings and photo documentation. Most clients hold 5% retention until completion and a further 2.5% for six months — a fair structure that supports accountability and aftercare. With over 20 years of trusted work in Greater London, Masters is a builder you can rely on.
After completion, we provide a project handover file with manuals, warranties, and if requested, as-built drawings and photo documentation. Most clients hold 5% retention until completion and a further 2.5% for six months — a fair structure that supports accountability and aftercare. With over 20 years of trusted work in Greater London, Masters is a builder you can rely on.
Snippets of our construction work in progress
We work hard every day to make our customers' lives better and happier
At Masters, we guide every project from the scaffold to the final styling.
What starts with structural work, exposed steel, and careful planning ends in beautiful, calm, refined spaces that feel like home.
This loft is just one example — designed with our client’s lifestyle in mind and crafted carefully by our team and trusted tradespeople.
It’s all part of the journey. We take care of the mess so that you can enjoy the transformation.
What starts with structural work, exposed steel, and careful planning ends in beautiful, calm, refined spaces that feel like home.
This loft is just one example — designed with our client’s lifestyle in mind and crafted carefully by our team and trusted tradespeople.
It’s all part of the journey. We take care of the mess so that you can enjoy the transformation.
This five-month refurbishment in Putney focused on transforming an existing layout into a calm, elegant living space without structural extensions.
Sutton, SM6
5 Bed House Renovation
This five-bedroom house was extended into a six-bedroom, three-bathroom and sauna and fully renovated. The work was completed in four stages over a period of five years. First, the clients invited us to design and build a separate building at the back of their garden, featuring a space for a gym or yoga studio, a large sauna, and a bathroom with a modern walk-in shower finished with large-format travertine tiles and Bristan Prism sanitary ware. Then we were asked to return and build a full-width rear dome loft extension, which ultimately became a large master bedroom with an en-suite bathroom and a study space at the front, situated under the sloping part of the roof with Velux windows. The third stage involved returning and building a large side extension, part of which was joined to the existing house, forming the spacious kitchen and utility room. The front of the extension became a garage. The fourth stage was renovating the rest of the house, adding a new downstairs toilet and decorating throughout.
Why Choose Masters for Your Home Renovation?
With over 25 years of experience in property renovation across London, we don't just build—we craft thoughtful, lasting spaces that reflect how people live and work. Whether it’s kitchens, bathrooms, lofts, or entire homes, we build trust through quality, clarity, and care. Here’s why discerning homeowners and commercial clients consistently choose Masters.
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Proven Reliability & Trust
- Project Completion Guarantee: We have never left a project unfinished, ensuring your complete investment is realised.
- Professional & Honest: Expect a consistently professional, reliable, and honest approach to your project.
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Fully Insured
We hold all necessary insurance policies to keep our work and third parties safe and secure -
Extensive Experience &
25 Years in London: Benefit from a quarter-century of proven renovation expertise in the Greater London area.
Dual Qualifications: A key partner brings unique skills with a diploma in Interior Design and a degree in Architectural Technology. -
Transparent Pricing & Valued Partnership
Transparent Pricing: We provide comprehensive, detailed cost breakdowns without hidden fees.
Strong Supplier Network: Our long-standing relationships with trusted suppliers and subcontractors ensure quality materials and efficient delivery. -
Uncompromising Quality & Respect for Your Home
Meticulous Attention: We focus on every detail, ensuring finishes meet the highest standards of craftsmanship.
Property Respect: We treat your house as our own, demonstrating utmost respect for your property throughout the renovation process. -
Qualified Expertise
- A key partner brings unique skills with a diploma in Interior Design and a degree in Architectural Technology.
- NICEIC registered electrical contractor as a second partner
Planning an extension, loft conversion, or complete renovation in London? You're not alone. One of the most common questions we hear is:
"How much will it cost?"
"How much will it cost?"
Have more questions about your upcoming renovation? You might find immediate answers in our comprehensive Frequently Asked Questions (FAQs) section. If your query isn't covered there, or if you prefer to speak with us directly, please don't hesitate to email us at buildwithmasters@gmail.com or give us a call.
Tell Us About Your Project & Get a Free Consultation
Send us details about your project, including the scope of work, property type, and any existing plans or drawings. Our team will review your enquiry and contact you to arrange a site visit or phone consultation to discuss your project in more detail.
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